Maximize the power of customer voices.
Get hundreds of positive reviews on the social media platforms that matter most to you automatically with satisfaction surveys from Rate 5!
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Rate5 pre-captures sentiment from your customer.
Happy customers are sent to popular review sites that are most important to you.
Unhappy customers are routed to customer care via SMS or email alert, which allows you to resolve the issue ASAP.
Maximize responses with 5-star or 1-10 choice surveys that can be completed in seconds.
Rate5 lets you monitor your business reviews from 250+ sites in real-time. As soon as you receive a new review on any of these sites, we notify you via email or SMS, and the review will appear in your Rate5 dashboard.
Generating new customer reviews has never been simpler.
Never miss a review with real-time notifications.
Generating good reviews has never been easier.
Connect with your customers. Everywhere
Learn from your competitors. Improve. Repeat.
Create engaging surveys that customers want to respond to.
Stay ahead of your competition by building a brick house around your brand with happy customer reviews. The more positive reviews your business gains the higher organic results you will generate in search engines. Be on top of the game with Rate5.
Did a customer represent a bad experience on a survey? Rate5 immediately alerts business owners or managers so that you have the opportunity to address concerns and make a wrong a right. When customers realize the business truly cares about their experience, they may become your happiest, most loyal customers.
By monitoring survey results, you will know your strengths and your areas of improvement. With survey tracking, you will also be able to know which team members are knocking it out of the park, and which ones may need more training.